Easy workaround for a very annoying Windows 10 bug

Oct 8, 2018 12:38 GMT  ·  By  ·  Comment  · 

After Microsoft suspended the Windows 10 October 2018 Update rollout, it’s probably safe to say that the new OS version isn’t quite the flawless update that all of us expected.

But in addition to the file removal bug that triggered the unprecedented decision of yanking the October 2018 Update, there are also several other smaller issues which themselves contributed to the disappointing experience that users had with the update.

One of them is a glitch that breaks down the Internet connection in Microsoft Edge and Microsoft Store apps, technically making it impossible to use these apps online.

The bug is surprising, to say the least, especially because it hits Microsoft Edge. As the new default Windows 10 browser, Edge struggles to increase its adoption, but up to this point, nothing seemed to be quite effective.

In fact, Edge has remained at 4 percent market share despite more or less controversial tactics, while leader Google Chrome has more than 60 percent share. So a bug breaking down Edge is definitely surprising, as you’d expect Microsoft to spend a bit more time focusing on getting its browser right.

The software giant has already confirmed this Internet breaking bug, and the company claims that a fix is already in the works. Fortunately, a workaround also exists, and this can only be a good thing given that there’s no ETA as to when the patch could land.

This is the option that needs to be enabled to fix the bug
How to fix the bug

Microsoft says the problem occurs on devices where IPv6 is disabled, so the workaround, obviously, is to enable this protocol once again on the impacted systems.

Doing this only takes a few clicks, and you need to follow the next path in Windows 10 October 2018 Update:

Settings > Network & Internet > Network and Sharing Center

As you can see, this path opens the classic Control Panel UI – while Microsoft is working to kill off Control Panel, not all menus have been moved to the Settings app, so you still need to stick with the classic interface for the time being.

Next, you need to click on Change adapter settings in the left sidebar, and then right-click the active network adapter and go to Properties.

In the Networking tab, look for an option called Internet Protocol Version 6 (TCP/IPv6), check it, and then click OK. After a reboot, all apps should be able to connect to the Internet, including Microsoft Edge.

There are systems where further action is required even after enabling the IPv6 protocol, and Microsoft says this can be solved by changing the network profile to public.

To do this, you’re going to have to follow other few steps, this time in the Settings app:

Settings > Network & Internet > Change connection properties > Network profile > Public

The ultimate workaround is a complete network reset. This should essentially restore all your original network configurations and remove any bugs that may break down your Internet connection. Of course, if you’ve made any manual configuration for your network access, you need to write them down, so you’ll be able to input back the settings when the reset is complete.

To perform a network reset, here are the steps that you must follow in the Settings app:

Settings > Network & Internet > Network reset > Reset now

Resetting the network doesn’t take more than a few seconds, but you may have to reboot the system in order to regain the Internet access in apps and Microsoft Edge. If nothing works, then you have to wait for a full patch from Microsoft, which with a little luck, could land as soon as this month’s Patch Tuesday.

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Microsoft Edge may lose Internet access in version 1809
This is the option that needs to be enabled to fix the bug
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